1. Acceptance of Terms

By accessing and using the services provided by Kapadiya Automation ("Company", "we", "us", or "our"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use this service.

These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services related to industrial automation products, including but not limited to PLCs, sensors, relays, switches, and control components.

2. Definitions

• "Company", "we", "us", "our": Refers to Kapadiya Automation.
• "You", "your", "user", "customer": Refers to the individual or entity accessing or using our services.
• "Products": Refers to all industrial automation products, components, and related items offered for sale.
• "Services": Refers to our website, e-commerce platform, customer support, and all related services.
• "Website": Refers to our online platform accessible at https://kapadiyaautomation.com.

3. Use of Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the services in any way that violates any applicable law or regulation
• Infringe upon the rights of others, including intellectual property rights
• Transmit any harmful, offensive, or illegal content
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the operation of our services
• Use automated systems to access our services without permission
• Impersonate any person or entity or misrepresent your affiliation
• Collect or harvest information about other users without their consent

4. Account Registration

To access certain features of our services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information to keep it accurate
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

5. Products and Pricing

Product Information: We strive to provide accurate product descriptions, specifications, and images. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free. Product images are for illustrative purposes and may not reflect the exact appearance of the product.

Pricing: All prices are listed in Indian Rupees (INR) unless otherwise stated. Prices are subject to change without notice. We reserve the right to correct any pricing errors, even after an order has been placed. If a pricing error is discovered, we will notify you and provide the option to proceed at the correct price or cancel your order.

Availability: Product availability is subject to change. We reserve the right to limit quantities and discontinue products at any time. If a product becomes unavailable after you place an order, we will notify you and provide alternatives or a full refund.

6. Orders and Payment

Order Acceptance: Your order constitutes an offer to purchase products. We reserve the right to accept or reject any order for any reason, including product availability, pricing errors, or suspected fraud.

Payment Terms: Payment must be made in full at the time of order placement, unless otherwise agreed upon in writing. We accept various payment methods, including credit cards, debit cards, bank transfers, and other payment gateways. All payments are processed securely.

Taxes: Prices do not include applicable taxes (GST, VAT, etc.) unless otherwise stated. You are responsible for all taxes associated with your purchase.

Order Confirmation: Upon successful order placement, you will receive an order confirmation via email. This confirmation does not constitute acceptance of your order; it is an acknowledgment that we have received your order.

7. Shipping and Delivery

Shipping Terms: We ship products to addresses within India. Shipping costs and estimated delivery times will be provided during checkout. Delivery times are estimates and not guaranteed.

Risk of Loss: Title and risk of loss for products pass to you upon delivery to the carrier. We are not responsible for any loss or damage that occurs during shipping, except as required by law.

Delivery Issues: If you experience delivery issues, please contact us immediately. We will work with the carrier to resolve the issue. If a product is lost or damaged during shipping, we will replace it or provide a refund.

8. Returns and Refunds

Return Policy: We accept returns of unused, unopened products in their original packaging within [number] days of delivery. Products must be in resalable condition. Custom or special-order items may not be returnable.

Defective Products: If you receive a defective product, please contact us immediately. We will arrange for replacement or refund, including return shipping costs.

Refund Process: Refunds will be processed to the original payment method within [number] business days after we receive and inspect the returned product. Shipping costs are non-refundable unless the return is due to our error or a defective product.

Return Authorization: You must obtain a return authorization from us before returning any product. Unauthorized returns may be refused.

9. Warranties and Disclaimers

Product Warranties: Products are covered by manufacturer warranties as specified by the respective manufacturers. We facilitate warranty claims but are not responsible for manufacturer warranty terms.

Disclaimer of Warranties: EXCEPT AS EXPRESSLY PROVIDED HEREIN, OUR SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Technical Support: We provide technical support to the best of our ability, but we do not guarantee that we can resolve all technical issues or that our products will be compatible with all systems.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KAPADIYA AUTOMATION SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OUR SERVICES OR PRODUCTS.

Our total liability for any claims arising from or related to our services or products shall not exceed the amount you paid to us for the specific product or service giving rise to the claim.

11. Intellectual Property

All content on our website, including text, graphics, logos, images, software, and other materials, is the property of Kapadiya Automation or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use our content without our prior written permission. Product names, logos, and brands are the property of their respective owners.

12. Indemnification

You agree to indemnify, defend, and hold harmless Kapadiya Automation, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use or misuse of our services or products
• Your violation of these Terms
• Your violation of any law or the rights of a third party
• Any content you submit, post, or transmit through our services

13. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the services will cease immediately.

You may terminate your account at any time by contacting us. Provisions of these Terms that by their nature should survive termination shall survive termination, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat, India.

Before filing a claim, you agree to first contact us to attempt to resolve the dispute informally. If we cannot resolve the dispute within 30 days, either party may proceed with formal legal proceedings.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Terms.

If you do not agree to the modified Terms, you must stop using our services and may terminate your account.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Kapadiya Automation regarding your use of our services and supersede all prior agreements and understandings.

18. Contact Information

If you have any questions about these Terms and Conditions, please contact us: